Aon Sp. z o.o.

Specialist’s responsibilities include back-office activities such as:

• Drafting reports for the local client and performing administrative tasks based on policy documentation
• Acting as a SME for processes and resolving issues
• Delivering complex tasks
• Acting as an escalation point for process, product related issues driven by daily operations
• Identifying areas of non-value-added activities and potential efficiency gains
• Making sure that the level of service is continuously improving
• Suggesting and using tools to measure improvements
• Participating in/ leading meetings in order to define requirements and operational improvement needs
• Participating in/ leading transition projects
• Designing, implementing and developing support materials for solutions to be implemented, such as procedures and training manuals
• Ensuring that process documentation is up-to-date
• Actively attending / leading meetings with the team, internal clients
• Coordinating and planning projects as well as ensuring the success of project’s closure
• Overall ownership of internal projects

Domain Knowledge

• Good knowledge of insurance market

Technical Skills

• Advanced Excel skills
• Basic computer software / application usage

Analytical Skills

• Excellent attention to detail
• Ability to analyze data and check its accuracy
• Excellent analytical skills

Communication Skills

• English - level B2/C1
• Norwegian - level B2/C1
• Excellent communication skills with client focus
• Understanding and applying appropriate communication style

Time Management

• Able to meet tight deadlines under time pressure
• Able to prioritize tasks according to volumes
• Excellent time management and organizational skills

Work ethos

• Strong work ethic

We offer:

• Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
• Flexible remote work environment
• Employee-appreciation culture (multiple recognition programs)
• The best medical cover on the market with free dental care
• Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
• Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
• Internal career opportunities, individual development plan, professional development training and resources
• Lots of social events, charity actions and opportunities to integrate with colleagues