Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for
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Creating visibility into return transaction accuracy for example with respect to reported materials and serial numbers
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Setting up and maintaining reporting that targets to reveal irregular return transactions or return receipts in the Return Warehouses
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Working with stakeholders like Markets and Install Base Managers to assure better control over the quality of the return transactions
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Drive process improvements that target improved quality of return transactions leading to less irregular transactions
You are a part of
Philips Healthcare’s Global Services and Solutions Delivery organization - the global Philips Services and Solutions Delivery strategy is to become a world class, industry-leading Services and Solutions organization through which we consistently exceed our customer expectations by providing purposeful and powerful customer and patient outcomes. We want to attract, delight and retain our customers by developing and offering services (Maintenance and Professional) and solutions upon the agreed expectations, at the lowest possible delivery cost, through a motivated and agile service force.
Service Parts Supply Chain (SPS), part of Services and Solutions Delivery within Philips, is responsible for the total service parts supply chain from the factory/suppliers to the markets. The strategy is to maximize the service part availability, minimize the total cost of operation and minimize the inventory level. To realize this strategy SPS operates a global service parts network.
To succeed in this role, you’ll need a customer-first attitude and the following
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Bachelor or Master degree in Logistics, Business Management or equivalent
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3-5 years’ experience in Supply Chain Management, preferably within the Service Parts Supply Chain
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Strong data analysis and Design skills
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Strong communication skills
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Ability to quickly obtain a good understanding of the related Reverse Fulfillment value stream
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Self-starter, able to deliver to the requirements of this role to be successful
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Continuous Improvement mindset and preferably experience in applying LEAN
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Fluent communication skills in English (company language);
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Results driven and Fast learner
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Work through others, develop and execute collaborative programs and solutions to identified problems
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Takes ownership and accountability
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Committed on Ethics and Integrity
In return, we offer you
The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.
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Annual bonus based on performance achieved
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Private medical care with option to extend it to family members
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Benefit System cards
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Discount for Philips’ products
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Wide variety of trainings & learning opportunities, including language upskill
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Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.