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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Operations Support Advisor w/German

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
  • Impactful collaboration
    Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The Trading & Supply Products and Operations organization manages and optimizes hydrocarbon delivery within Germany, Austria, and Switzerland. It balances the Supply and Demand of all the Hydrocarbons in the Shell system to optimally meet Shell’s marketing demand and create value from Shell’s refining assets. We are interested in attracting people to our business who share our core working values of honesty, integrity, and respect for others. We also want those, who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork while adapting to a changing business environment.

This position is part of the Operations Support Team in Trading & Supply Products and Operations organization. The responsibilities of the team include the End-to-End processes for Load Indicators and Nominations across all modes of Transport (Barge, Rail, Pipe, Truck) for the German-speaking countries. The advisor along with other team members will work closely with Shell and non-Shell stakeholders to ensure efficient and effective working processes. The scope of the team changes as business needs change.

Principal Accountabilities:

  • Perform accounting activities.

  • Maintains movement nominations, Load IDs in GSAP and associated third- party systems.

  • Investigates and clears all nomination errors reported in GSAP and other internal systems.

  • Participates in assigned Continuous Improvement projects, builds knowledge and experience of methodology and tools.

  • Supports ad-hoc projects assigned by Team Leader.

  • Maintains “first time right” mentality and behaviors.

Requirements:

  • University degree and/or equivalent work experience.

  • Proficiency in German language (B2/C1).

  • Evidenced ability to understand end to end processes and the impacts of those processes on the book of record. Handle a high volume of transactions in an efficient and accurate manner.

  • Evidenced ability to cover multiple roles and take on additional projects.

  • Must be able to deal with competing priorities and be able to maximize value in a fast-paced environment.

  • Evidence of an orientation towards learning and application of that learning to problem-solving.

  • Working knowledge Continuous Improvement tools will be highly considered.

  • Knowledge of GSAP is preferable.

  • Proficiency in Excel will be highly considered.


About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconAnalytics & Reporting, IT, BPO/SSC
  • iconEnglish, German
  • iconKraków, małopolskie

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