If you speak English, have good communication skills, an open mind and you like working with people, this role could be for you.
What’s a role?
As an HR Advisor, you will provide end-to-end HR Operations support to employees, line managers, and local HR. You will support execution of local HR processes in line with existing policies and procedures, assuring high-quality data management as well as documentation, including ongoing support to employees.
More specifically, your role will include:
-
Timely escalation of complex queries to senior advisors and policy teams. Acting as a country or process focal point if necessary.
-
Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases.
-
Building partnerships with HR Partners by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices, and knowledge sharing.
-
Adhering to the global Data Privacy rules.
-
Keeping customers updated on the status of open cases.
-
Taking ownership of end-to-end processes.
-
Handing off cases to other teams in HR Services as required.
-
Dealing with third-party service providers.
Requirements:
We are looking for candidates who have good communication skills, like working with people and who speak fluent English.
Previous experience working with systems and knowledge of IT programs will be beneficial