Are you passionate about collecting overdue debts and assessing credit risk?
Do you have an excellent analytical and collaboration skills?
If you said 'ja', join our DACH Credit Team!
In this department, you will have an unique opportunity to develop your career by working in a professional setting with clients and various teams and stakeholders.
As Credit Debt Collections Analyst you will be responsible for :
-monitoring and analyzing of customers receivables,
-contacting with customers via phone and mail,
-ensuring compliance with collection policies and procedures,
-providing receivables reporting, e.g. overdue report, ageing reports,
-coordinating with Sales and the business account reviewing on assigned portfolio,
-investigating payment discrepancy reason if the customer fails to provide it in their remittance data,
-booking of incoming payments & refunds to customers,
-communicating with internal and external customer in a professional, effective and efficient manner.
If you have:
-About 2 years of experience in accounting, especially accounts receivables/collection activities,
-Obtained economic, accounting or finance university degree/qualification - that would be an asset,
-Fluent German (min. C1) and advanced English,
-Good working knowledge of MS Office and MS Outlook tools,
-Ability to work under time pressure and analytical skills,
-Strong interpersonal and communication skills, persuasive and firm in discussions ,
-Adaptability skills, strong solving problem skills.
...apply today!
About us
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.
Shell in Kraków:
Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.
Shell Polska employs more than
4400 professionals: 4100+ in Kraków and 200 in Warsaw.
Our employees represent over
50 nationalities and operate in over
20 defferent languages.
Shell in Kraków departments:
Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions
People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.
Analytics & Reporting, BPO/SSC
English, German
