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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Information Management Specialist

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
  • Impactful collaboration
    Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

Information Management (IM) is part of Trading & Supply’s (T&S) Data & Digital team and promotes the consistent execution of Shell’s IM Manual from a Group Records perspective, driving excellence in unstructured data management. This is a vital role, as these records must be properly managed to meet legal, fiscal, and regulatory requirements, to preserve corporate memory, and to support business decision-making and business development.

Accountability:

  • Serve as a primary focal point to Trading & Supply stakeholders for company-wide IM initiatives and provide input and continuous improvement to the guidelines and how they are executed, ensuring business needs are met in any new systems/guideline changes.
  • Respond to enquiries providing guidance and assistance to stakeholders, Secondary focal points, and SharePoint Collection Owners in managing information and records using prescribed Information Technology (IT) tools to workgroups in their scope.
  • Convey IM goals and requirements to Secondary focal points and SharePoint Collection Owners, and monitor 'local' compliance with the IM Standards and IM Manual, escalating issues as necessary.
  • Identify stakeholders requiring IM training and cascade IM communications to impacted users and host training sessions as needed to address learning gaps.
  • Support a network of Secondary IM focal points located within the lines of business and engage with them on a regular basis keeping them informed of IM initiatives, changes, etc.
  • Liaise with IM outside of T&S to ensure alignment with the Group-level IM requirements, guidance, and related business goals.

Experience and Qualifications:

  • Fluent English for both spoken and written communication.
  • Effective stakeholder management, communication, and presentation skills.
  • Strong learner and continuous improvement mindset.
  • Ability to learn quickly, analyze problems/situations and suggest practical solutions.
  • Knowledge/Proficiency in SharePoint and Microsoft 365 products, relational databases, and application administration.
  • Minimum five years of demonstrated experience in Information Management including the areas of records declaration, retention scheduling, preservation, e-Discovery, physical and electronic records management and storage, Risk Management, and Data Privacy.
  • A degree, legal qualification, or professional qualification such as CRM – Certified Records Manager, CRA – Certified Records Analyst, CIP – Certified Information Professional is preferred.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconBPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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