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Aon
Aon
location iconLocations: Kraków
level iconLevel: specialist
Senior Global Benefits Analyst

Overview:

Global Benefits Senior Analyst is a member of GB CoE Team in Krakow. The team supports Global Benefit teams in other locations in the delivery of coordinated, global broking services to Aon clients. As a senior member of the team you would support service delivery by being the SME and go-to-person.

Responsibilities:

  • Working with Aon colleagues to ensure local advice and services meet client expectations and commitments
  • Management of renewal of insured employee benefits policies for Global / Regional Broking of Record (G/RBoR) clients of the Aon Global Benefits Practice
  • Management of client and plan data held on Greater Insight
  • Preparation of initial drafts of Pre-Renewal Strategy, Renewal Summary Reports (RSR) and annual Stewardship reports for G/RBoR clients, to facilitate the governance of client employee benefit programs
  • Acting as an SME for processes and resolving issues
  • Deliver complex tasks
  • Acting as an escalation point for process related issues driven by daily operations
  • Identifying areas of non-value-added activities and potential efficiency gains
  • Making sure that the level of service is continuously improving
  • Using tools to measure improvements
  • Coordinating internal projects, ensuring the success of project’s closure
  • Participating in or lead transition projects
  • Designing, implementing and developing support materials for solutions
  • Actively attending/ leading meetings with the team, internal clients and stakeholders

Qualifications and Skills:

Domain Knowledge

  • Experience in employee benefits is desirable

Technical Skills

  • Proficiency in MS Office (Advanced Excel skills)

Analytical Skills

  • Ability to analyse processes and identify improvements
  • Ability to identify and respond to risks
  • Very high attention to details
  • Strong problem-solving skills

Communication Skills

  • Excellent communication skills with client focus
  • Understanding and applying appropriate communication style
  • Ability to lead meetings and conference calls
  • Ability to negotiate
  • English level – at least C1

Time Management

  • Excellent time management and organizational skills
  • Able to meet tight deadlines under time pressure
  • Able to manage the team’s workload

Project Management

  • Ability to manage work streams in a project
  • Ability to work effectively in a project team
  • Ability to lead internal transition projects

We offer:

  • Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
  • Flexible remote work environment
  • Employee-appreciation culture (multiple recognition programs)
  • The best medical cover on the market with free dental care
  • Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
  • Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
  • Internal career opportunities, individual development plan, professional development training and resources
  • Lots of social events, charity actions and opportunities to integrate with colleague

Details

  • iconAnalytics & Reporting
  • iconEnglish
  • iconKraków, małopolskie

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