Overview:

Global Benefits Senior Analyst is a member of GB CoE Team in Krakow. The team supports Global Benefit teams in other locations in the delivery of coordinated, global broking services to Aon clients. As a senior member of the team you would support service delivery by being the SME and go-to-person.

Responsibilities:

• Working with Aon colleagues to ensure local advice and services meet client expectations and commitments
• Management of renewal of insured employee benefits policies for Global / Regional Broking of Record (G/RBoR) clients of the Aon Global Benefits Practice
• Management of client and plan data held on Greater Insight
• Preparation of initial drafts of Pre-Renewal Strategy, Renewal Summary Reports (RSR) and annual Stewardship reports for G/RBoR clients, to facilitate the governance of client employee benefit programs
• Acting as an SME for processes and resolving issues
• Deliver complex tasks
• Acting as an escalation point for process related issues driven by daily operations
• Identifying areas of non-value-added activities and potential efficiency gains
• Making sure that the level of service is continuously improving
• Using tools to measure improvements
• Coordinating internal projects, ensuring the success of project’s closure
• Participating in or lead transition projects
• Designing, implementing and developing support materials for solutions
• Actively attending/ leading meetings with the team, internal clients and stakeholders

Qualifications and Skills:

Domain Knowledge

• Experience in employee benefits is desirable

Technical Skills

• Proficiency in MS Office (Advanced Excel skills)

Analytical Skills

• Ability to analyse processes and identify improvements
• Ability to identify and respond to risks
• Very high attention to details
• Strong problem-solving skills

Communication Skills

• Excellent communication skills with client focus
• Understanding and applying appropriate communication style
• Ability to lead meetings and conference calls
• Ability to negotiate
• English level – at least C1

Time Management

• Excellent time management and organizational skills
• Able to meet tight deadlines under time pressure
• Able to manage the team’s workload

Project Management

• Ability to manage work streams in a project
• Ability to work effectively in a project team
• Ability to lead internal transition projects

We offer:

• Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
• Flexible remote work environment
• Employee-appreciation culture (multiple recognition programs)
• The best medical cover on the market with free dental care
• Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
• Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
• Internal career opportunities, individual development plan, professional development training and resources
• Lots of social events, charity actions and opportunities to integrate with colleague