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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
We are looking for:
HR Advisor Benefrux

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
  • Impactful collaboration
    Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

What is the Role?

If you have a passion for people, a driver of continuous improvement and you are motivated to create the best possible people experience, this job is perfect for you.


PURPOSE:

  • Support Employees on the most complex HR Operations matters
  • Coordinate projects, change initiatives and represent team on various forums
  • Provide coaching and support to colleagues in HR Operations and to Team Leads


The main responsibilities will be:

  • Handling the most complex queries
  • Acting as a backup for TL on a daily basis
  • Representing the team on various forums and effectively present team's perspective.
  • Coordination or participation in local and global projects.
  • Collaboration with colleagues across global model to develop CI / Ops Excellence Long Term integrated plans, including prioritization of the initiatives which are the most value add.
  • Contribution to development of WoW that allow operational excellence in a context of project-driven operations
  • Proactive anticipation and identification and early escalation of issues (including proposing solutions).
  • Support driving a mindset of psychological safety that mistakes do happen, and the real mistake is not to use them as a further growth opportunity for the team.
  • Providing coaching to JG7 Advisors, supporting Team with soft skills abilities.


Skills:

  • Project Management skills
  • Able to deal with large and complex volumes of information
  • Problem solving and decision-making skills
  • Stakeholder Management and Business Partnering skills
  • Skills in having effective contracting conversations with the ability to manage expectations
  • HR Information and Analysis skills
  • The ability to coach others

Behaviors:

  • Curiosity
  • Employee Centric and Service Excellence mindset
  • Ownership; end to end accountability for resolution
  • Empathy
  • Assertiveness and courage to challenge

Knowledge:

  • Good understanding of HR Model, and where to find specialist knowledge
  • An understanding of policy intent with knowledge of when exceptions should be applicable
  • Working knowledge of different IT-systems (e.g. Workday, SAP)


Flexible working arrangements (including part-time working) are supported where feasible, and are subject to applicable local policies, regulations and legislative frameworks. If appropriate, please make clear in your application the type of flexible working arrangements you would like to be considered.

Please note that this role will be on SBO Terms and Conditions.


About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconHuman Resources, Project Management, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (170)

selected offers

HR Advisor with German - fix term
flag English, German
locationWrocław, Kraków
HR Associate
flag English
locationKraków
HR Specialist with German
flag English, German
locationKraków

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