For our Client, a global company opening its GBS in Warsaw, we are looking for candidates for Senior HR Administration or Specialist with Spanish.
Senior HR Administration Specialist with English or Spanish
Senior HR Administration Specialist with English or Spanish
Work place: Łódź
Ref. no 193467/8093
Responsibilities:
- responsible for providing administrative support to HR Business Partners and Line Managers in daily HR related operations,
- act as an advisor and first point of contact for Managers and Employees across countries,
- assist HR Local Teams with all HR employee life cycle events including Workforce administration & HR Data Systems Management,
- provide first level support for inquiries from HR Professionals, Managers and Employees,
- administration of Employee’s Life Events (such as hiring, contract changes, leave and absence, offboarding),
- review of data and follow up on discrepancies to ensure accuracy,
- preparation of reports and documents concerning personnel activities,
- support in coordination of external service providers,
- support HR Teams in various daily operations & HR projects,
- creating and updating work instructions for new and existing processes,
- support in coordination of external service providers,
- support position and job change management,
- extensions, generating contract documentation, probation period extension, etc.,
- look for opportunities to improve process execution and technology usage.
Requirements:
- strong communication skills (verbal and written) in English or Spanish,
- solid interest, knowledge or education in HR,
- good understanding of HR operations and Contact Center/Service Center work specifics,
- experience in using Service Center Technologies (e.g. ticket management, knowledge management tools, telephony/chat, etc.),
- knowledge of HR service and processes as well as HRIS tools and systems (SuccessFactors would be a strong asset),
- customer orientation and team working skills,
- good organizational and problem solving skills,
- ability to work effectively in an environment subject to changing priorities and short deadlines,
- process-orientation skills and process-improvement mindset,
- very strong skills with Microsoft products (Excel, Word, Powerpoint),
- experience of delivering against SLA’s, including working with 3rd party providers to meet work deadlines.
The offer:
- attractive salary and bonus scheme,
- modern office in Warsaw with the possibility to work up to 80% remotely,
- private medical care, life insurance and MultiSport.
Administration, Human Resources
English, Spanish
