This role is to pioneer a newly built commercial team to nurture virtual commercial expertise. You will grow in a highly energetic and passionate team offering Shell customers a full suite of fleet- and/or road transport solutions, helping them to decarbonize their mobility requirements.
We believe in creating an inclusive culture and work environment where you can thrive, innovate and develop, but most of all, be yourself.
What is the role
Be an expert in mastering tele-sales and consultancy in the field of fleet mobility & road transport, focusing on today’s market needs and boosting Shell’s Decarbonisation ambition of a more sustainable future.
Work in a team of passion, challenge and ambition with focus on individual and team success.
- Manage, develop and grow a defined customer portfolio (“farming”)
- Acquire new business (” hunting”) by strong opportunity & pipeline management, business and sales cycle planning
- Grow and manage your portfolio and activities using weekly/monthly and annual KPIs and targets.
Where You fit in
Customer Operations enriching its services with digital, virtual sales, sales support and sales consultant services. Purpose is to deliver best in market customer experience and business value, at an affordable cost. Success for Customer Operations is providing market leading Customer Experience, generating revenue for Shell and, providing a modern and engaging employee experience augmented by technology. We are fully end-to-end integrated with business partners we work with. We approach our work by ensuring brilliant basics of our work, being fundamentally digital and an agile organization. We also ensure that our customer experience we deliver are segmented according to their needs
What are key skills/requirements needed?
- Self-starting and strong willingness to meet and beat Commercial targets
- B2B Selling skills are of advantage (Dialogue Selling, Challenger Selling)
- Knowledge of CRM, Sales Force and Microsoft Office an advantage
- Positive and energetic attitude & Learner mindset
- Language skills (C1) in German
- and English as second language