Credit & Collections Specialist
with Dutch
Credit & Collections Specialist with Dutch
What will you do?
- reviewing the list of orders on hold
- informing the customer about the order on hold and reason for it,
- reviewing the customer account order and credit limit,
- giving customer service the daily update concerning the orders on hold,
- submitting credit related requests on behalf of customers,
- cooperating closely with AR manager
- providing insights on customers payment behavior reports
- contacting customers for past due invoices,
- submitting and following up the dispute cases,
- generating and sending missing invoices, statements of account, open balance letters
- sending dunning letters,
- sending debtors to legal collection agencies,
- solving of unidentified or unapplied payments and credit notes
- coding of all past due invoices and submitting notes,
- preparing proper documentation and requesting write offs for non collectible cases
- preparing several files informing the client about the final results, list of uncollectable debtors,
What we expect from you:
- English and Dutch on C1 level
- good communication skills
- can do attitude
- proactive approach
- sense of ownership
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace