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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
We are looking for:
Capability Building Lead

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Why Work for Shell?


Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
  • An energy leader
    Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
  • Opportunies for growth
    Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
  • Vibrant community
    Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
  • Impactful collaboration
    Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The Capability Building Lead – Accounts Payable (AP) will be a member of the AP Process Excellence team. The Knowledge Management (KM) function exists to help the flow of knowledge in the organisation such that business goals can be met. The purpose of this role is to deliver critical knowledge management capability to AP process teams, in response to their knowledge management needs as aligned with business requirements, through an effective and sustainable knowledge management Solution.

This role is responsible for promotion of knowledge management practices, tools and knowledge networks within the AP community, and, manage related data, documents and policies. It will define and develop roadmap of learning programmes together with HR Learning, to improve process capability and effectiveness, and become trusted business partners and advisors.

This role will develop effective partnerships with HR Learning, Knowledge Management Network, AP Leads to deliver holistic KM solutions to business requirements and will represent AP in KM Focal Points Forum or network to identify and develop KM best practices that can be used.

Accounts Payable (AP) in Finance Operations performs activities supporting various Shell businesses and entities and as a global team AP operates out of 3 locations - Manila, Krakow and Kuala Lumpur.

Accountabilities:

  • Develop and deliver learning agenda for AP and maintain deep understanding of the business drivers and challenges.

  • Ensure provision of the most effective learning solutions/interventions to meet defined Business needs, leveraging global learning offerings and expertise, and ensuring appropriate focus on the 70/20/10 learning philosophy.

  • Engage routinely with AP Senior Leaders to establish learning requirements and build a learning culture.

  • Work with Line Managers and HR Learning to ensure appropriate learning agenda is delivered.

  • Work with other finance teams for both internal and external audit of non-technical training programs for required compliance with internal and/or external standards.

  • Comply to Shell Internal Audit, External audit, records management to meet the necessary requirements, etc.

  • Ensure learning metadata and records are properly documented Ensure accuracy and visibility of learning spend (whether internal or external) by managing formal learning cost allocation, reporting mechanism and highlight discrepancies of spend if any

  • Constantly look for avenues to create learning visibility locally and globally (e.g. Learning Boards, TV screens, Monthly posters, Email communications, etc) Continuously raise awareness for Knowledge Management Work with operations to establish resourcing strategy and succession pipeline.

  • Lead and oversee the development and delivery of communications strategy within the organization Maximize and leverage existing communications channel including Sharepoint, Yammer and others.

Special Challenges

Creatively engage leadership and staff of learning priorities and agenda
Able to advise and to create business-focused KM solutions that are both efficient and effective in meeting business requirements. Complex stakeholder landscape.
Establish effective communications and working interfaces within AP.
Bringing about and sustaining wide-scale behavioural change
Getting buy-in of Senior Stakeholders with differing views and aligning groups with differing needs and different agenda
Managing ongoing improvement process during organizational growth and transformation

Skills and Requirements

  • Good experience in knowledge management analysis, knowledge management network development, project management in a corporate environment

  • Previous experience of working in a learning or knowledge management function is a must

  • Experience and exposure in communications activities and initiatives for large teams

  • Self-starter and successfully complete multiple tasks with minimal supervision

  • Work effectively within a diverse, global team.


About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.

Shell in Kraków departments:

Customer Operations
Contracting&Procurement
Trading&Supply
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Legal
Retail
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:

Details

  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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