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Philips Polska
Philips Polska
location iconLocations: Łódź
level iconLevel: specialist
time iconWorking hours: Full time
Sales Back Office Specialist with French
Location: Łódź

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

  • Producing quotations for various medical devices types for our sales force

  • Setting priorities and ensures correct and completeness of quotations within required timeframes

  • Coordinating and preparing quotes’ approval in a dedicated tool

  • Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked.

  • Pro-actively collaborating with the account managers, project managers, product managers and other stakeholders until the cases are completed and prepared for further processing in the supply chain

  • Ensuring timely hand-over of the cases to order management according to the agreed policy

  • Providing support with further standardizing and documenting the way of working within the sales support team

  • Actively supporting with the implementation of continuous improvement, eg LEAN tools such as Kaizen/A3

You are a part of the Sales Back Office team based in Lodz, which is the department where all processes come together. You are in close contact with the sales force (account managers and product specialists), service force (account managers and operations managers), the customer care center, Field Service Engineers and different members of the management team.

To succeed in this role, you’ll need a customer-first attitude and the following

  • A Bachelor’s degree in, for example: communications, economics, management, international business

  • Preferably experience in a similar position

  • Experience working with SAP is an advantage

  • Fluent in French and English

  • Accurate and analytic

  • Someone who is able to set priorities in a very dynamic and hectic surrounding

  • A strong personality who is not afraid to voice his or her opinion

  • A fast and enthusiastic learner

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Language courses

  • Relocation package applicable for people moving in from outside of Łódź region

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

We kindly inform you that we will contact only chosen candidates.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconAdministration, Sales, Banking
  • iconEnglish, French
  • iconŁódź, łódzkie

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