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beign your career journey with accenture

Accenture
Accenture
location iconLocations: Warszawa
level iconLevel: manager/director
time iconWorking hours: Full time

Tech Mobilization Lead

Tech Mobilization Lead

The Technology Transformation Executive is responsible for supporting all technology aspects during a BPS transformation program. This includes working during and after initial mobilization to support business process transformation and ensure that in-scope technology is providing the expected productivity / savings and target business outcomes.

This role will work closely with the account leadership and client to help ensure successful delivery of transformation program and be the senior point of contact for our technology delivery provided by teams across Technology for Operations. The TTE’s accountability spans all technology being deployed for BPS clients, including those not delivered by Technology for Operations

Relationship / Stakeholder management

  • Builds relationships with key client Director and C-Level executives (technology and business) as well as Accenture account and delivery team leads that facilitates open communication and trust

Governance

  • Responsible for ensuring all teams deploying technology have proper governance in place including but not limited to:
    • Capacity and demand management
    • Escalation management
    • Workstream status reporting
    • Issue and risk management

Transformation and Project Management:

  • Coordinate with client Director and C-Level executives to align Accenture and client dependencies and milestones
  • Responsible for ensuring the overall technology enabled provides required savings and committed business outcomes.
  • Accountable for overall technology risk and issue resolution management from Accenture
  • Manage client escalations to assign appropriate resources and inform client and Accenture stakeholders of progress / status
  • Manages the Technology Mobilization Leads (TMLs) for each technology workstream
  • Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems

This job description reflects management's assignment of essential functions. It does not prescribe or restrict other responsibilities that may be assigned

Skills/Qualifications

  • Strong domain experience in one or more areas such as Finance and Accounting, Procurement, Supply Chain, Talent & HR, Marketing Ops, Health, Financial Services, etc.
  • Experience leading large / complex process and system transformation programs
  • Well-developed risk analysis and mitigation skills
  • Demonstrated ability to build and lead virtual teams
  • Proactive issue/conflict identification and resolution ability
  • Strong problem-solving skills
  • Ability to communicate with Director and client executives effectively
  • Proven client facing skills
  • People management with demonstrated ability to build and lead virtual teams
  • Proactive issue/conflict identification and resolution ability
  • Experience performing formal quality assurance reviews

Nice to have

  • Program / project management experience for large programs, including managing work plans, staffing, financials, issue & risk management, etc.
  • Familiarity with industry standard business applications associated with area of domain expertise.
  • PMP or equivalent certification and experience with Accenture Delivery Methods and/or Agile delivery model
  • Experience with identifying and implementing business transformation initiatives
  • Familiarity with core technology solutions and functions (security, quality assurance methodologies, process modeling, etc.)

Experience

  • 12+ years of experience managing programs, projects, and teams
  • 8+ years with previous experience working on business process outsourcing programs
  • Experience at working with Mobilization team and account leads to analyze issues and risks and work through approach and strategy to resolve or mitigate.
  • Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, TSDM’s, etc.)
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

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  • iconEnglish
  • iconWarszawa, mazowieckie

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