Job Description

Purpose of Role:

You’ll be joining the LOSS HUB Global Accounting Operation team in Global Finance Center (Poland) responsible for monitoring and processing operational incidents across the board.

JOB RESPONSIBILITIES:

Work Performance

• Perform the reportable events processes that may include ( but are not limited to): events processing, payments preparation, account reconciliation and certification, maintain queries, accrual calculation, report preparation etc.;
• Work according to priorities and deadlines outlined by the Team Leader;
• Maintain standards of personal and professional performance/behavior ensuring accountability and adherence to company policies and procedures;

Keep Service Quality

• Take responsibility for the quality of service;
• Identify process improvements. Keep process documentation up to date;
• Identify issues and problems in service delivery and suggest necessary corrective action, keeping team and direct manager informed of issue;
• Ensure adherence to Company and Departmental policies and procedures.

Manage Relationships

• Maintain close contact with direct manager, briefing him/her on all issues and problems both actual and potential;
• Develop and maintain strong relationship with business and colleagues;
• Participate in regular and ad hoc meetings as requested accordingly to the role;

Communication

• Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales [in agreement with direct manager, depending on situation try to resolve/escalate on own responsibility];
• Ensure that direct manager is kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.

JOB QUALIFICATIONS AND REQUIREMENTS:

• At least 3 years of Professional experience in Finance/ Reporting/ Banking and/or other related fields;
• Good knowledge of accounting principles and practices (GL, financial accounting reporting) ;
• Knowledge of international payments/settlements would be beneficial;
• An ability to adhere to multiple deadlines, with good time management and the ability to work independently, as well as in a team environment;
• An innovative and structured approach to work, coupled with an ability to continuously identify and implement process improvements;
• A willingness to take ownership of problems and an ability to communicate with clients, and colleagues at all levels whilst being customer service focused;
• PC application knowledge and good Excel skill-set are necessary;
• Advance Language skills, written and verbal in English and country language if required;
• Attention to details is crucial.

WE OFFER:

• Hybrid work model
• Employee savings plan;
• Premium life insurance package;
• VIP medical package;
• International operating environment;
• Language classes;
• Soft skills trainings;
• Technical workshops;
• Development sessions with a mentor;
• Diversity of opportunities across a range of challenging and highly complex activities;
• Technical or leadership career pathway;