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location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time

Business Analyst - Service Management



Group Functions

Job Reference #




Job Type

Full Time

Your role

• Define and maintain the functional service cost models and run the monthly cost recovery process and total cost of ownership forecast process
• Maintain the Legal Activity Tracking tool
• Operational delivery of service management globally
• Provide business as usual operational support in the area of Service Management
• Actively drive all related processes such as monthly cost development controls on allocations in and out, ensure correct technical set up for cost objects and invalid settlement instructions, ensure key calculations, prepare key reviews
• Coordinate various other service management business management tasks across different locations, consolidate the results and ensure submission in a timely manner
• Ensure our financial reports and systems are up to date and accurate at any point in time

Your team

You'll be a member of our Group General Counsel Service Management Utility Team and report into the local Team Head GGC Service Management. The team is responsible for operationally running service management and regulatory projects for GGC globally. We cooperate with senior stakeholders from Group General Counsel and Finance.

Your expertise

• Very strong knowledge of Microsoft Office Suit
• Effective verbal and written communication skills
• Ability to think conceptually, logically and bring this to paper
• A self-starter with excellent problem-solving skills
• Incredibly organized, with an innate sense of how to prioritize
• Able to challenge / influence / facilitate and guide
• A University degree
• Fluent in English

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire:

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Please submit your application in English

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, Banking
  • iconEnglish
  • iconKraków, małopolskie

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