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State Street Bank
SPDR EMEA Product Oversight Analyst
State Street Bank
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
SPDR EMEA Product Oversight Analyst
Location: Kraków

Who we are looking for:

We have an exciting opportunity for an ETF Product Oversight Analyst to join our expanding SPDR ETF business in the EMEA region. Working within the Product Oversight team within the broader COO team, this role is a key addition. Reporting into the SPDR EMEA and APAC Head of Product Oversight the role will have a broad remit and scope and provide support and assitance to the EMEA SPDR business.

We are looking for candidates with in depth knowledge of exchange traded funds, and an advanced understanding of the infrastructure and eco system of ETF products. The ability to manage high profile projects and interact effectively with colleagues at all levels within the business is essential.

What you will be responsible for:

As an ETF Product Oversight Analyst, you will:

  • Coordinate ETF service delivery and day-to-day infrastructure effectiveness for the EMEA UCITS ETF products across various operational teams, partners and service providers
  • Create and maintain operational procedures, workflows, metrics and quality controls to ensure consistent standards for the SPDR operating platform and funds
  • Act as a point of contact for Capital Markets and other internal partners responsible for interacting with the primary market
  • Provide oversight and collaborate with third party service providers, tracking performance and reporting metrics against established service levels
  • Be a dedicated and knowledgeable resource for Product, Sales, Distribution, Capital Markets and other internal parties with operating platform related inquiries and requests
  • Maintain and improve the existing operating platform infrastructure, leading key operating platform improvement projects through the development and ownership of detailed project plans
  • Own operating platform incident or error communication and resolution workflow; maintain excellent and timely communication among all involved parties and ensure remediation steps are completed in a timely manner
  • Ensure full issue resolution and completion of all required documentation, working across key teams and constituents (Business Rick and Controls, Funds Management, Compliance, etc.)
  • Demonstrate understanding of the impact of problems across the organisation and facilitate collaborative solutions
  • Effectively manage stakeholder relationships whilst maintaining a strong risk ethos



What we value

These skills will help you succeed in this role

  • Strong organisation and problem solving abilities
  • Prioritisation skills
  • Effective relationship and stakeholder management
  • Project Management

Education & Preferred Qualifications

  • Bachelor's Degree in related field
  • 5+ years’ experience of ETF or funds product management or operations
  • IMC/IAQ a plus
  • Strong process orientation and ability to use operations and technology to respond appropriately and support a dynamic ETF platform
  • Detail oriented with ability to focus and multi-task in fast-paced work environment
  • Ability to develop and maintain collaborative working relationships within SSGA and with external partners to seek solutions quickly and effectively and resolve operating incidents
  • Ability to execute and lead projects to a successful conclusion
  • Ability to influence at senior levels of the firm
  • Highly motivated and a valuable team member. A self-starter who approaches work enthusiastically and demonstrates initiative

Where will the role be based

The role is focused on the SPDR ETF EMEA business and would be based in Krakow, Poland.

Additional requirements

  • Knowledge of UCITS fund structures would be an asset
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, Banking
  • iconEnglish
  • iconKraków, małopolskie

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