Who we are looking for

As Middle Office Expert - Alternative Investment Solutions, Senior Associate role, you will be responsible for ensuring compliance with operating policies, procedures and guidelines in the accurate and timely servicing of your allocated clients. In addition you will take charge of creating efficiencies, resolve complex queries and enhance overall client satisfaction.

Why this role is important to us

The team you will be joining is within the Poland Middle Office Tower in the Alternative Investment Solutions (AIS) department which is a part of State Street Global Delivery, the largest financial services provider in Poland. AIS is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one and servicing E2E (End to End) clients is a challenge you are up for.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Your new role

As Middle Office Expert - AIS, Senior Associate you will be responsible for:

• Helping to coordinate day to day tasks and ensure the daily tasks are completed and accurate.

• Ensuring all trade files transmitted by the Fund daily on trade-date are processed.

• Ensuring that all trades are confirmed within predetermined timeframes and that all relevant market deadlines are adhered to for each product.

• Monitoring trade fails with prime brokers, counterparties and the Fund, including a review of fails.

• Overview of daily reconciliation breaks, while ensuring all breaks are followed up and escalated to local Manager, Client &/or client where necessary.

• Performing daily Local Oversight of the Associate’s work.

• Escalating and reporting any client service issues to your manager and other parties. Attending & participate in regular oversight calls.

• Closely cooperating with brokers, custodians, fund accountants, various internal stakeholders and other third parties.

• Directly interacting with client Middle and Front Office teams to resolve trade discrepancies or issues.

• Leading resolution of most complex queries by cooperating with internal teams and external parties worldwide.

• Address the queries from the team, provide guidance and support from technical perspective, responsible for SOPs set-up and review.

• New client & fund Onboarding activities.

• Leading improvement and transformation projects collaborating with Oversight and Local management.

• Co-ordinating system enhancements or new requirements on behalf of the team.

What we Value:

Skills and competencies:

• Fluency in oral and written English is required.

• Very good communicational, organizational and planning skills.

• Strong critical thinking, problem solving and decision making skills.

• Ability to work under time pressure/deadlines.

• Must be self-motivated, adaptable and show initiative in different circumstances while under pressure.

• Attention to detail while retaining efficiency and effectiveness.

• Client-centric mindset.

Education & Preferred Qualifications:

• Bachelor's degree with emphasis in finance, accounting, or technology

• Work experience (min. 3-4 years) in Middle Office, Asset Management Services, Banking or Finance area.

• Broad and in-depth understanding of the Fund Administration industry, gained through working in a variety of asset management /Fund Administration disciplines, including detailed knowledge on all types of financial instruments is as asset.

• Broad understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations is an asset.

• Flexibility in working outside of your responsibilities and areas of expertise.

• PC literate – Outlook, Excel, PowerPoint & Word skills necessary.

What we offer

• Permanent contract of employment from day one

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

• Gold medical package for employees and their families (partner and children)

• Premium life insurance package and private pension plan

• Employee savings plan

• Multisport Card

• Wide range of soft skills training, technical workshops, language classes and development programs

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

• Variety of well-being programs

• Technical or leadership career pathway