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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
time iconWorking hours: Full time
Service Owner for Communication and Print Services - Gdańsk
Lokalizacja: Gdańsk
  • English
  • IT
  • ITIL
  • SAFe Agile methodology

About the job

You will be a part of End User Services Owners group team, part of IT Operation, and will take accountability for our Print and Communication environments and correlated solutions.

Your goal will be to ensure that we meet the needs of the business and comply with the service level agreements. You will be working with various communication technologies for meeting rooms, digital information screens and kiosk devices. Your work will secure mobile phone deliveries and keep Arla on decreasing trend for print.

Specifically, you will:

  • Support the business needs within the delivery area
  • Ensure infrastructure services meet the SLA’s
  • Based on business needs secure continuous improvement of the services
  • Ensure the day-to-day deliveries from our vendors
  • Actively participate in creating a new collaboration solution
  • Act as a Subject Matter Expert
  • Be part of defining roadmaps together with the Architects and Vendors

Who are you?

  • A dedicated specialist who is oriented on service delivery
  • Devotee to represent the service across the organization
  • Authority who can step in a difficult situation when necessary
  • Professional who uses a convincing appearance in order to resolve conflicts

Furthermore, you:

  • You communicate effortlessly in English
  • You hold a degree in Computer science, bachelor or similar
  • You fully understand ITIL and are familiar with SAFe Agile methodology

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.

This job is no longer available

Recruitment process for this position has ended.

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  • iconIT, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

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