For our Client, an international company based in Wrocław, we are looking for candidates for the position of Collection Representative with English and German .
Collection Representative with English and German
Collection Representative with English and German
Work place: Wrocław
Ref. no 193860/8483
Responsibilities:
- calling, emailing, and/or faxing customers requesting payment status on past due balances in a professional and courteous manner,
- researching all credits, balance dues in their entirety, and providing clear documentation to the customer and branches requesting resolution,
- follow set escalation process on problematic accounts,
- provide timely and professional service to branches and customers, answering questions or researching/resolving invoicing issues,
- build and coordinate partnerships internally with branches to strengthen customer relations and overall CHR profitability.
Requirements:
- degree in finance and accounting,
- proficiency (C1) in German and Polish, (B2) in English,
- analytical skills,
- ability to use own judgment and make decisions,
- good communication skills,
- strong customer service skills,
- knowledge of other European languages is welcome.
The offer:
- real career possibilities and the opportunity to develop your talent in a fast moving, global organization,
- a fun, positive, and open environment which encourages thinking outside the box,
- use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day,
- compensation includes a monthly salary and bonus based on personal, team performance, and business growth,
- a set of social packages and benefits,
- external and internal training programs,
- access to a training platform for continuous knowledge acquisition,
- hybrid work after the induction period.
Finance & Accounting, BPO/SSC
English, German
