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State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
Depositary Manager, Officer
Location: Kraków

Who we are looking for

The core function of Depositary Services is overseeing the assets and operations of the client.

The Depositary Manager is responsible for managing the Depositary Operations Group. In order to efficiently and effectively manage the operations of the Depositary, the Manager focusses in particular on goal setting, ensuring deliverables are met, organizing team’s work, people development, supporting senior management, risk management as well as information management.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As a Depositary Manager you will:

  • Ensure team/group is achieving accuracy and meeting pre-determined deadlines per SLA
  • Carry out responsibilities fairly and impartially; create and maintain an engaged work environment and ensure appropriate communications channels are in place
  • Assist in developing and implementing new workflow approaches and methods as well as system enhancements
  • Collaborate with internal and external groups to identify, analyze and proactively resolve issues
  • Be a key point of contact for internal/external clients when urgent needs arise
  • Have the authority to hire, discipline, control work and terminate employment for direct reports and broader team if needed
  • Provide coaching and development opportunities to staff
  • Be accountable and responsible for completing and delivering performance management on time
  • Ensure procedure/regulations are met and escalate as needed
  • Be a product expert for COE. Comprehensive and demonstrated knowledge of overall process and operating model is required.
  • Identify all risk issues, breaches and suspicious transactions and act in accordance with the 'risk' framework/escalation chain and operating procedures
  • Implement and communicate to staff the changes to the risk framework and/or escalation chain
  • Measure, monitor and improve productivity – on individual as well as team level
  • Perform related duties as assigned

What we value

These skills will help you succeed in this role:

  • Ability to work under pressure and to tight deadlines
  • Attention to details
  • Skilled communicator, both verbal and written
  • Methodical and organized
  • Team player
  • Ability to work on own initiative
  • Good management and leadership skills

Education & Preferred Qualifications

  • 4+ years experience in finance, custody or fund administration would be recommended
  • Self-motivated
  • Enthusiastic
  • Self-reliant
  • Flexible
  • Personable

Additional requirements

  • German language proficiency will be considered a plus

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.


  • iconBanking
  • iconEnglish
  • iconKraków, małopolskie

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