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State Street Bank
Middle Office & Custody Manager, hybrid, Officer
State Street Bank
location iconLocations: Gdańsk
level iconLevel: manager/director
time iconWorking hours: Full time
Middle Office & Custody Manager, hybrid, Officer
Location: Gdańsk


  • Full responsibility of Corporate Actions and IMA activities
  • Ensure team/group achieves accuracy and meets deadlines per SLA
  • Carry out responsibilities fairly and impartially; create and mantain an engaged work environment and ensure appropriate communication channels are in place
  • Overview of reconciliation breaks
  • Liaise with clients re ad-hoc issues and lead the resolution of the more complex queries.
  • People management – Interviewing, perform staff appraisals; address any staff performance issues, etc.
  • Manage training needs of team, ensure training gaps are identified and addressed.
  • Co-ordinate system enhancements or new requirements on behalf of the team.
  • Work with teams on productivity and efficiency improvements.
  • Establish & Manage relationships with internal & external stakeholders at appropriate levels to ensure continued confidence in the Poland office. i.e Oversight, Internal Teams in Poland
  • Address the queries from the team, responsible for SOPs set-up and review.
  • Be Involved in new client & fund onboarding activities.
  • Lead improvement and transformation projects collaborating with Oversight and Local management.

What we value

Skills and competencies which will help you to succeed in the role:

  • Fluency in oral and written English is required.
  • Very good communicational, organizational and planning skills.
  • Strong critical thinking, problem solving and decision making skills.
  • Ability to work under time pressure/deadlines.
  • Must be self-motivated, adaptable and show initiative in different circumstances while under pressure.
  • Attention to detail while retaining efficiency and effectiveness.
  • Client-centric mindset.
  • Hybrid Model adoption with Moderate Persona Type (2/3 days per week in office)

Education & Preferred Qualifications:

  • Bachelor's degree with emphasis in finance, accounting, or technology
  • 4-6 years of work experience in Middle Office & Custody, Asset Management Services, Finance or Accounting areas.
  • Broad and in-depth understanding of the Fund Administration industry, gained through working in a variety of asset management /Fund Administration disciplines, including detailed knowledge on all types of financial instruments
  • Team leadership, supervisory, workload management or coaching experience is an asset
  • Flexibility in working outside of your responsibilities and areas of expertise.
  • Fluent command of English both in speaking and writing
  • PC literate – Outlook, Excel, PowerPoint & Word skills necessary.

What we offer

  • Permanent contract of employment from day one
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
  • Gold medical package for employees and their families (partner and children)
  • Premium life insurance package and private pension plan
  • Employee savings plan
  • Multisport Card
  • Wide range of soft skills training, technical workshops, language classes and development programs
  • Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

This job is no longer available

Recruitment process for this position has ended.


  • iconAdministration, Finance & Accounting, Banking
  • iconEnglish
  • iconGdańsk, pomorskie

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