Team Leader of Client Account Management Team with French
BNP Paribas Securities Services is a wholly owned subsidiary of BNP Paribas specialising in the administration and protection of financial securities for institutional investors, financial intermediaries and major companies worldwide. We have local expertise in 36 markets and a global reach covering more than 90 markets.
As leading global custodians, we serve a range of clients such as fund managers (including alternative funds), insurance companies, sovereign-wealth funds, pension funds, brokers and investment banks, commercial banks, major companies and issuers.
The Warsaw office was established in 2008 and comprises two business lines:
International Operations Centre (IOC) providing asset and fund services for a number of locations across Europe.
Custody & clearing services offering broker-dealers, global custodians and investment banks a full clearing, settlement and custody solution in Poland and other markets.
Responsibilities:
- Ensure processes’ efficiency and time management of the team
- Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
- Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
- Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
- Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
- Maintain superior relationship with internal and external clients by constructively managing their requirements
- Secure and evolve necessary controls and procedures so that operational risk is mitigated and ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
- Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
- Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects
Requirements:
- Fluent English and French is a must
- University degree (Economy, banking, finance studies)
- Proven track record of work in finance sector, banking or Fund industry– minimum 3 years of experience in leadership
- Proven experience in client communication
- Ability to manage, motivate and develop team members
- Strong time management and organizational habits
- Excellent communication and interpersonal skills
- Client focus approach
- Ability to co-operate with different departments (internal and external)
- Self-motivation, willingness to learn
We offer:
- Stable employment, with full-time job contract
- Six Career Paths to choose from
- Complex on boarding and induction programme
- Trainings, co-financed language courses, professional certifications and post-graduate studies
- Hybrid work model (50% remotely)
- Private medical package
- Life insurance
- Employee Pension Plan
- Sports Card
- Lunch Card
- Cafeteria Platform
- Modern, eco-friendly office located near Metro Daszyńskiego station
Attractive benefits package
- Private medical care
- Life insurance
- Sports card
- Additional benefits to choose from the Cafeteria Platform
- Lunch card
- Co-funding of language courses and many more
BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Please attach the below clause to your application:I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018 (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.
Get to know more about us on:
www.joinbnpparibas.pl
See you soon :)
BNP Paribas Securities Services S.K.A. Oddział w Polsce
ul. Wronia 31, 00-846 Warszawa
Finance & Accounting, Banking, BPO/SSC
English, French
