Who we are looking for

Business Analyst and Technical Support is a member of the Financial Reporting Department. This role is a part of the central team supporting Financial Reporting teams servicing various countries in terms of re-engineering the process, looking for and developing new solutions and proposing improvements and automations in current process.

This role can be performed in a hybrid model, where you can balance work from home and office (in Krakow or Gdansk) to match your needs and role requirements.

What you will be responsible for

As a Business Analyst and Technical Support you will:

• Be Change Leader for new solutions and initiatives – making sure that they are understood and incorporated
• Interpret business needs and support creation of new solutions in order to automate processes and create savings
• Maintain ongoing gap analysis of existing automatic solutions vs current process and propose changes/enhancements in order to automate processes and create savings
• Develop specific business requirements and functional specifications
• Analyse current status of service delivery and propose improvements
• Maintain leadership over ideas proposed by Business teams – assess proposed solutions and becoming Project Manager for the initiatives that are to be implemented
• Maintain leadership over technical / process issues raised by the team and convert them into improvements
• Work with Global improvement teams as Financial Reporting main point of contact and lead the new solutions testing and implementation
• Work with other departments, on improving the process and communication

What we value

Preferred qualifications and experience:

• Proven hands on experience with process re-engineering and improvement in similar environment. Project Management experience will be a plus.
• General knowledge of finance industry. Fund administration and reporting is a plus.
• At least 3-5 years of directly correlative experience including relevant responsibilities
• Highly proficient with Microsoft Office applications especially MS Excel
• Knowledge of Visio, Sharepoint
• Knowledge of FS ARC & MSR would be an advantage
• Very good knowledge of spoken and written English (must be able to communicate effectively with employees in other departments, at all levels and be able to describe and explain processes)

These skills will help you succeed in this role:

• Seeks responsibility
• Ability to lead projects
• Focused and committed to deliver quality results in a given timeframe
• Genuinely interested and focused on seeking improvements and challenging status quo
• Displays technical skills
• Willingness to learn new tools e.g. Xceptor, Visio, VBA, Python
• Able to work on multiple projects at the same time
• Professional
• Approachable and supportive with high integrity
• Adaptable – ability to develop new approaches to solving problems
• Able to work well independently and as part of a team.
• Self-motivated
• Willing to learn new processes
• Very good time-management skills

What we offer

• Flexible working hours (restricted to the current business need)
• No intra-day deadlines
• Interesting, non-repetitive process
• Possibility to Work From Home
• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills trainings
• Technical workshops