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Amway Global Business Services
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
Senior Product Manager - Product Discovery and Merchandising

Senior Product Manager - Product Discovery and Merchandising

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.9 billion USD in 2021. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

What you’ll do:

Develops User-centric (Customer, ABO & Internal Staff) products and platforms through collaboration with cross-functional teams within technology organization and business functions, including:

  • Define the product vision, and develop a comprehensive product strategy
  • Articulating the vision of the product and creating a product roadmap
  • Sharing the vision with and motivating the broader cross-functional team
  • Talking to business stakeholders to understand key drivers for the product
  • Research user needs
  • Conducting competitor and market analysis
  • Work with all stakeholders appropriate to the product area to understand problems, desired outcomes and craft a solution
  • Translate product strategy into detailed requirements, user stories, and prototypes
  • Define the key objectives and results of the product and ensure the measurements are in place
  • Liaising across the business to ensure the product’s vision and development are achievable and has broad buy-in across the organization
  • Serve as a product manager as part of POD to prioritize with engineers on the delivery plan and to deliver a quality product launch or enhancement quickly, frequently and predictably
  • Collaborating with the cross-functional team to ensure the product is user-centric while meeting business needs
  • Developing and managing the product roadmap and groomed, prioritized backlog developed through empirical methodologies and practices
  • Managing the product during its lifecycle, ensuring the product is performing at its peak capability through enhancements and fixes
  • Engage with users in markets and other business functions to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities
As a Product Manager of Product Discovery & Merchandising, you will be accountable for:
  • Create/evangelize/execute Product Vision and strategy
  • Accountable for overall E2E digital product experience and performance (with pod)
  • Business case for tech investment (epics)
  • Decision maker on UI/UX and their delivering on problem solution
  • Drive continuous product discovery, innovation, validation and iterative improvements
  • Translate validated ideas (epics, features) into the product backlog for engineering team to build
  • Responsible for product backlog creating user stories
  • Ensure high quality product delivery
  • Balance technical strategy/risks and feature delivery prioritization/goals (ie. tech debt)
  • As needed, partner with Scrum Master and Technical lead to perform the above tasks
  • Continuous performance measurement of capabilities being delivered
  • Decision rights: Product decisions

More specifically, the Product Manager of Product Discovery & Merchandising is accountable for creating and executing the product vision and strategy in partnership with the technical and business lead focused on the following products throughout ESAN (Europe, Southern Africa, Australia New Zealand):

  • Artistry Virtual Beauty
  • BodyKey App.
  • EU/SA/ANZ Experience App
  • Beauty 3.0 Web
  • Site Search
  • Recommenders
  • Header/Footer
  • Search Results Page
  • Information Architecture
  • Content Updates
  • Catalog Browsing
  • PDL, PDP
  • Product Types
  • Microsites
  • Website Setting
  • Traceability
  • Web Health Vitals
  • Product Workflows
  • Content Restrictions
  • Component Catalog
  • Product Ratings, Reviews
  • SEO
  • Website Content Components
  • Amagram & Achievers
  • Product Catalogs
  • Brand Pages
  • QR Codes
  • Digital Brand
  • Content Stands
  • Content Translations
  • Digital Publications
  • Navigation
  • Tealium
  • Heap
What you’ll need:
  • 4 years of experience translating business strategy into specific product features, demonstrated delivery of business results, and working with technology and user experience teams to define, scope, and prioritize product requirements
  • 2 years of experience in an agile software environment and managing operational and/or project financial budgets
  • Experience collaborating closely with senior leadership
  • Broad-based leadership and business management skills
  • Strong partnering and teaming skills with both global affiliate counterparts and cross-functional departments
  • Demonstrated leadership of multi-disciplined, high-performance work teams/groups
  • Strategic thinking
  • Communication skills
  • Ability to successfully facilitate collaboration and to develop productive working relationships with both technical and business partners
  • Strong understanding of technology language and use of applications in business
  • Ability to use Product Management and partner function (Engineering, Design) tools
  • Understanding the conversion funnel, Marketing KPIs and SEO (Technical + Content optimization) Execution
  • Strong organizational, planning, and time management skills
  • Attention to detail
  • Understanding of the product lifecycle
  • Design Thinking & User Empathy
What can you expect from us?
  • Online recruitment process
  • Hybrid Work model & Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application in English via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconIT, Project Management, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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