BPS_Sirius_Collections Tower Lead
with English
BPS_Sirius_Collections Tower Lead with English
What will you do?
- Provide extensive expertise and support to the Collections team and other OTC departments.
- Have a key impact in delivery of best results keeping control over KMs, SLAs BOI s
- Manage development of the Collections team to ensure best in class collections operations delivered to the client
- Establish and maintain strong business partnership relationship with key Client stakeholders
- Close cooperation with Change Managers, Global Process Owners and Global Process Advocates
- Manage client escalations
What do we expect?
- Nice to have experience in Software Platforms Internet Advertisement Collections processes
- At least 2 years of experience as a Team Leader of Collections team in Software Platforms Internet Advertisement industry
- Strong problem solving and analytical skills with proven ability to strategize solutions and solve problems
- Strong organizational, interpersonal, presentation communication skills
- Excellent knowledge of MS Office package especially MS Excel
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
