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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
time iconWorking hours: Full time
IT Specialist, End User Computing / Modern Desktop - Gdańsk
Lokalizacja: Gdańsk
  • English
  • IT
  • ITIL
  • SAFe Agile methodology

About the job

You will be a part of the Delivery Services department, part of IT Operations, and will take responsibility as a senior specialist for our EUC environment and managing underlying applications. You will be working with classic and dedicated devices, co-management, modern and virtual desktop solutions.

Specifically, you will:

  • Be responsible for the development, administration, and implementation of all initiatives in the desktop’s and/or application packaging area
  • Interact with Experts and Architects to meet the company's strategies and roadmaps
  • Act as a driver of high-level support to ensure the quality of delivered solutions for business and IT at a technical and functional level
  • Analyze business needs, trends, and strategies in specific areas of responsibility
  • Verify possibilities to implement new features and improvements
  • Based on business needs secure continuous improvement of the services
  • Actively participate in creating innovative solutions
  • Help to identify risks and assure remediation of gaps to facilitate a sustainable and modern environment

Who are you?

A dedicated IT specialist, who…

  • Provides support on design, implementation, and maintenance of all facets of modern desktop solutions within the company
  • Evinces proficiency in delivering and managing Windows 10/11, Configuration Manager, AND/OR application packaging, Intune, AND/OR Azure Virtual Desktop
  • Supports all aspects related to the preparation and transferring traditional to a modern way of desktop management
  • Has knowledge regarding implementing, and maintaining the required level for patching, update, image, and device compliance management
  • Supports solutions for truck PCs and Teams Rooms devices
  • Understands relationships with AD and Azure AD solutions
  • Prepares technical documentation on the engineer’s level
  • Provides guidance and shares knowledge to lower levels of support


  • You are a team player with strong technology background
  • You have proficient knowledge and at least 3-year hands-on IT experience
  • You have Configuration Manager / Windows / Intune certifications
  • You have knowledge of AVD desktops, application delivery, related Azure infrastructure and services
  • You have high problem-solving skills
  • You can translate business requirements into technical tasks
  • You communicate effortlessly in English
  • You hold a degree in Computer science or similar
  • You fully understand ITIL and are familiar with SAFe Agile methodology
  • You have experience working in a multicultural and global company

Your future colleagues from IT dep. describe these generally:

Modern office in Gdańsk Wrzeszcz
Flexible working hours
Virtual teams
Scandinavian culture based on trust nad respect
Employment stability
Professional development and knowledge sharing
Inspiring leadersand ethical business
Ergonomic chair, electric desk and 2 screens
Work-life balance and well-being focus
People and great atmosphere

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.


  • iconBPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

Company profile

  • About us
  • Job offers (25)
  • Recruitment process
  • Benefits

selected offers

Senior Solution Architect - Gdansk
flag English

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