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Amway Global Business Services
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
GBS Transformation - Senior Project Manager

GBS Transformation - Senior Project Manager

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.9 billion USD in 2021. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

What you’ll do:
Job Purpose
  • GBS Transformation Team’s purpose is to provide specialized resources to manage and support selected projects, to support in achieving Amway’s A70 and Digital Transformation strategic goals
  • The GBS Transformation Senior Project Manager’s primary purpose is to lead the GBS Transformation Roadmap Projects to ensure successful implementation according to Project Management best practices
  • To develop, improve, and standardize the GBS Transformation project management framework, processes, tools, and technologies
  • This position reports to the GBS Transformation Manager (part of the GBS Transformation Team, and overall Service & Process Excellence function), and will work closely with the GBS Transformation Team members, project team members, and stakeholders from various business functions (and external service providers), and key functional managers and executives
Project Manager role:
  • Leads complex programs and projects and serves as a liaison between key stakeholders including functional units (e.g. Technology, Supply Chain, Marketing, R&D, etc.) and markets
  • Serves as the key point of contact for all aspects of the program or project; ensures smooth execution and delivery
  • Defining the project governance (controls – meeting and reporting cadence, stakeholder groups)
  • Setting up tools and standards for managing the program
  • The project manager directs the creation, approval, and ongoing change control of the project plan
  • Planning the overall program/projects and monitoring the progress
  • Delivering the project within the assigned budget. Managing risks and issues log and taking corrective measurements
  • Performs Project Tracking. The project manager applies this proactive approach in routinely tracking the project members’ progress against their project commitments
  • Defines Project Roles and Responsibilities and ensures that project members understand what is expected of them and what they should expect from one another
  • Drives ownership of decisions to the level where the accountability of the decision lies
  • Managing stakeholders’ communication and change management activities
  • Managing the main program documentation and repositories
  • Studies the lessons learned from prior projects and applies the most important lessons to the new project
  • Adopts Project Management Best Practices. The project manager, not management, is responsible for defining, teaching, and enforcing the use of good project management practices
  • Promotes stakeholder and end-customer involvement. The project manager recognizes that project success is directly related to satisfying the end-customer; therefore, end-customer involvement is essential to ensure project success
  • Enforces Effective Change Control. The project manager ensures that scope changes, communications, and quality are carefully managed
  • Adheres to and proponent of the Lean Operations framework, Inc. High-Performance Culture (5Rs)
  • Mentors Project Members. The project manager supports the development of the project team
  • Promotes Good Working Relationships. The project manager serves as a role model in promoting good working relationships across a project
  • In-house consultancy for projects and programs
  • Providing training to projects and programs management teams
Program Manager role:
  • Managing and utilizing resources across projects
  • Cross-project interdependency management
  • Reporting to senior management
  • Serves as the key point of contact for all aspects of the program; ensures smooth execution and delivery
  • Auditing and health checks on projects and programs
What you’ll need:
  • Minimum 7 years of experience in the field of Project Management, Transformation, and Process Improvement/ Excellence.
  • Preferred - Certification in PMI / PMP, Agile, Lean Sigma course/certification
  • Problem-solving and root-cause identification skills
  • Ability to work independently with minimal supervision
  • Exceptional communication skills, both written and verbal
  • Ability to articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Organized with a natural inclination for planning strategy and tactics
What can you expect from us?
  • Online recruitment process
  • Hybrid Work model & Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconProject Management, Banking
  • iconEnglish
  • iconKraków, małopolskie

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