Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Accenture
Collections Analyst with German (Gdansk or fully remotely)
Accenture
location iconLocations: Gdańsk
level iconLevel: specialist
time iconWorking hours: Full time

Collections Analyst

with German (Gdansk or fully remotely)

Collections Analyst with German (Gdansk or fully remotely)

What will you do?
As Collections Analyst you will be responsible for:
  • analyzing and solving medium-complexity or non-standard problems
  • Performing immediate outbound calls e-mails to B2B Customer with aged accounts based on generated collection strategy worklist to secure promise to pay in accordance with company strategy.
  • Proactively escalating problem accounts to the appropriate function to accelerate collection of overdue accounts.
  • Monitoring execution of dunning activities in accordance with company policy and timeline.
  • Receiving and driving timely resolution or closure of standard collection related Customer queries, complaints and feedback through multiple source points email, fax, phone, etc. by liaising with appropriate internal company function e.g. O2B for invoicing issues, CATI for Rebates Incentives, etc. .
  • Reviewing and facilitating customer account monitoring through conduct of customer reconciliation and coordination with AR Management for value adjustments and small write offs and in adherence with company policy.
  • Contributing within O2C organization.
  • Performing processig controls ICS,ICM,BPC as prescribed in the desktop procedures.
  • Updating Country Specific documentations.

What do we expect?

  • Very good English and German (at least C1 level)
  • 1-2 years of previous experience in OTC field
  • High accuracy and focus on details.
  • Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets.
  • Good knowledge of Excel and Word
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Investigation Analyst - Fluent Polish
flag English
locationKraków
2024-05-20
Order to Cash Analyst with Portuguese (location: Gdansk/Warsaw)
flag English, Portuguese
locationGdańsk, Warszawa
2024-05-22
Order to Cash Operations Analyst with Swedish/Norwegian/Danish
flag English, Swedish, Norwegian, Danish
locationGdańsk
2024-05-17

Details

  • iconAnalytics & Reporting, Customer Service, BPO/SSC
  • iconEnglish, German
  • iconGdańsk, pomorskie

Company profile

  • About us
  • Job offers (78)
  • Our employees
  • Recruitment process
  • Benefits

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!