Order to Bill Specialist
with German (Gdansk or fully remotely)
Order to Bill Specialist with German (Gdansk or fully remotely)
What will you do?
As Order to Bill Specialist you'll be responsible for:
- Management of Product & Distribution Complaint
- Returns Processing
- Delivery Management
- Customer Master Management
- Customer Order Intake and Processing
- Order Errors / Exception Management
- Order Validation
- Performing Billing & Invoicing
- Verbal and written communication with B2B Customers
- Support of the hotline for business clients
What do we expect?
- 1-2 years of business experience in customer service role (Order Management Process, Order to Bill process preferred)
- Knowledge of OTC – Order Management life cycle, SAP order processing and understanding of SOX Process Control
- Strong interpersonal & communication skills and ability to maintain professional business contact
- Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in German
- Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience
- Ability to prioritize, analytical skills, can-do attitude and ability to multi-task
- Understanding of Supply Chain and DSCSA regulation requirements (nice to have)
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
