Job Description

• you will handle B2B relations with the customers of our client
• you will be responsible for optimizing of working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes
• your role will include collecting due receivables from portfolio of customers with higher difficulty, negotiating and building long term business relationships with customers, customer account maintenance activities, eg write offs, reconciliation, discount application, phone and email contact with customers, with focus on phone communication
• you will be a part of the team that over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing
• you will focus on solving queries related to cash applications and coordination with the customers
• you will be cooperating closely with other teams in order to resolve customer issues, customer service, sales, finance managers

Qualifications

• Bachelor s Degree
• English and Czech C1 level minimum
• Minimum one year experience in Cash Collection process 
• Demonstrated ability to work independently and manage complex cases
• Excellent communication and interpersonal skills (written and oral) 
• Experience in customer service or order to cash department