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Amway Global Business Services
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
Business Systems Analyst

Business Systems Analyst

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.9 billion USD in 2021. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

What we need:

We are looking for a Business Systems Analyst to support the Human Resources Information Systems team as we work to deliver a compelling digital employee experience.

What’s special about this team:

The HRIS/EEI/People Analytics COE supports A70 as we transform capabilities to enable us to evolve the shape of the business. The COE provides global support to Human Resources programs and initiatives through digital employee experiences and insights. The HRIS team leads the evaluation, implementation, deployment, optimization, and management of our employee-facing systems (e.g., SAP SuccessFactors/Employee Central, Culture Amp, ServiceNow).

What you’ll do:

In this role, you will collaborate with internal and external technology specialists to develop HR technology and process solutions for the enterprise. This role involves requirements gathering, design, training, change management, etc. This is a role that will offer visibility and exposure working broadly with global partners. In this role, you would be regularly doing the following:

  • Provide system support to include system design, configuration, integration, testing, deployment, training, issue-resolution, and report-writing/development
  • Work within a business unit/division, acting as liaison between the business unit/division and the Technology division
  • Collaborate cross-functionally with Technology specialists as well as other key stakeholders, as needed, to assure systems support business unit needs
  • Analyze business systems, processes, databases, software and tools to identify inefficiencies and assess opportunities to improve performance of business systems
  • Perform testing, training and ongoing support to users, particularly during system changes and upgrades
  • Manage user access and security parameters
What you’ll need:
  • BA/BS in business, human resources, information technology, or computer services
  • Minimum 3 years related experience operating as a Business Systems Analyst or similar, acting as a liaison between customers or end-users and the development team
  • Background evaluating business requirements and translating into system implications
  • Experience in business process improvement offering insights for improvements
Skills to be successful in the role:
  • Experience with SAP SuccessFactors or other HRIS Technologies is desirable
  • Flexible in working with global team members in other time zones
  • Passion for improving the employee experience through digital tools and technology
  • A learning mindset; you have an ongoing interest and passion for learning
  • Knowledge and proficiency in HR applications and HR data flow
  • Exercises a high level of confidentiality, discretion, and integrity
  • Data Management: Ability to collect, extract and manipulate data to support assigned business units
  • Communicate Technical Information: Effectively communicating and presenting complex technical data (both verbally and written) to influence all levels and global audiences; helps others understand technical data and translate it into actionable business insights
  • Knowledge of Business Systems & Processes: Knowledge of supported business systems, system capabilities and operational knowledge of business processes and workflow for applicable business unit/division
  • Business Software: Knowledge of software, databases and applications utilized by the business unit, including typical office suite software packages
What can you expect from us?
  • Online recruitment process
  • Hybrid Work model & Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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