For our Client, a global leader in energy industry, we are looking for candidates for the position of Customer Service Specialist with Italian in Transport & Logistic department.
Transport and Logistic Customer Support Service - Italian speaker
Transport and Logistic Customer Support Service - Italian speaker
Work place: Kraków
Ref. no 194446/9267
Responsibilities:
- building and maintaining a strong and positive relationship with the assigned portfolio of customers,
- providing phone and e-mail support to customers who have technical problems, questions related to company’s loyalty programs, internal applications etc.,
- tracking interactions with clients in the Customer Relationship Management (CRM) system,
- collecting basic financial data for internal reports.
Requirements:
- very good knowledge of English (min. B2) and Italian (min. C1),
- higher education,
- customer-oriented attitude with excellent communication skills,
- working knowledge of MS Office,
- ability to work independently and in a team.
The offer:
- hybrid work with flexible working hours,
- private medical care,
- sport card,
- internal trainings and workshops,
- career growth opportunities and a supportive international environment.
Logistics, Customer Service, Procurement, BPO/SSC
English, Italian
