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Goldman Recruitment
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: specialist
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, a global leader in energy industry, we are looking for candidates for the position of Customer Service Specialist with Italian in Transport & Logistic department.


Transport and Logistic Customer Support Service - Italian speaker
Transport and Logistic Customer Support Service - Italian speaker
Work place: Kraków
Ref. no 194446/9267

Responsibilities:
  • building and maintaining a strong and positive relationship with the assigned portfolio of customers,
  • providing phone and e-mail support to customers who have technical problems, questions related to company’s loyalty programs, internal applications etc.,
  • tracking interactions with clients in the Customer Relationship Management (CRM) system,
  • collecting basic financial data for internal reports.
Requirements:
  • very good knowledge of English (min. B2) and Italian (min. C1),
  • higher education,
  • customer-oriented attitude with excellent communication skills,
  • working knowledge of MS Office,
  • ability to work independently and in a team.
The offer:
  • hybrid work with flexible working hours,
  • private medical care,
  • sport card,
  • internal trainings and workshops,
  • career growth opportunities and a supportive international environment.

Details

  • iconLogistics, Customer Service, Procurement, BPO/SSC
  • iconEnglish, Italian
  • iconKraków, małopolskie

Company profile

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