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Amway Global Business Services
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
Junior Customer Service Representative with Lithuanian

Junior Customer Service Representative with Lithuanian

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.9 billion USD in 2021. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

What you’ll do:
  • Be responsible for tone/voice of communications for assigned products/brands and associated communication materials
  • Collaborate with cross-functional teams, which may include Brand Managers, Art Directors, Account Representatives, Project Managers, Traffic, and external resources
  • Assure copy adheres to proper spelling, grammar, and applicable style & brand guides
  • Assure quality through consistent proofreading
  • Develop and maintain written communication style guides and glossaries, including communication of changes to appropriate users
  • Review the language service level provider translation of all content (marketing and sales)
  • Review online and offline centrally driven marketing and sales communications: product catalogue, pricelist, artworks, product descriptions, brand comms assets, sales programs, apps, event assets, Amway Academy assets and other Digital content
What you’ll need:
  • Native speaker level for respective language
  • Fluency in written and spoken English (fluency in any other language would be an advantage)
  • Proofreading experience
  • Experience with working with various file formats
  • General knowledge of digital tools and good knowledge of MS Office (Word, Excel, PowerPoint)
  • Very good interpersonal and communication skills and the ability to work in a multinational team
  • Very good project and time management skills
  • Ability to work under pressure with tight deadlines
  • Ability and confidence to co-operate with more senior stakeholders
  • Ability to perform a multi-functional role in a team
  • Strong customer-driven focus
  • Solution orientation
  • Self-reliance, proactive approach, and motivation
What can you expect from us?
  • Online recruitment process
  • Hybrid Work model & Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application in English via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconCustomer Service, BPO/SSC
  • iconEnglish, Lithuanian, Romanian
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (34)

selected offers

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