with English and other language in Incident Management team
Team Coordinator with English and other language in Incident Management team
What will you do?
- Coordinate a team of 3 people gathering via tools the feedback of the customers regarding Client products
- Categorize feedbacks based on their characteristics and processing them further
- Present to the Client on a weekly basis the feedbacks coming from different markets
- Preparing weekly reports with the feedbacks and summary of current status
- Cooperate with your team and other stakeholders
What do we expect?
- Great communication skills
- Attentiveness to details
- English at least on C1 level
- Experience in team coordination
- Excel minimum at the intermediate level
- Big data warehouse experience is an asset
- Previous exposure to incident management would be an asset
- Assertiveness
- One additional language from the following ones is MANDATORY: German/ Spanish/ Italian/ Russian/ Korean/ Japanese
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
www.accenture.pl
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking
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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
Marketing & PR, Customer Service, BPO/SSC
English, German, Spanish, Italian, Russian
