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Arla Global Shared Services
Arla Global Shared Services
location iconLocations: Gdańsk
level iconLevel: specialist
Senior HR Specialist - Gdansk
Lokalizacja: Gdańsk
  • SAP
  • MS Office
  • English

About the job

HR Shared Services in Arla is a unique place where you can learn a wide variety of HR processes, including performance management, onboarding, recruitment, learning, Masterdata, mobility and more. We support our colleagues as a 1st line support with HR questions and tasks. Moreover, we work closely with HR teams around the world to deliver HR operations.

So in this role you will help Arla colleagues succeed at work by helping them with HR related tasks, with a strong focus on performance administrative support.

As an HR Senior Administrator you will:

  • You will act as a 1st line support for Arla colleagues.
  • Provide day to day support to Arla people with self-service processes (chat, call and case management)
  • Provide professional assistance for Arla people with global HR processes by responding to internal requests
  • Play a key role in administrative part of such HR processes like People Calendar ( Employee Performance )
  • Participate in internal and global HR projects to improve user experience and deliver top class service
  • Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area
  • Work closely with colleagues in other teams in HRSSC and in Global HR
  • Ensure continuous knowledge anchorage across the team by updating process documentation and work instruction (addressing knowledge gaps in the team)

Who are you:

We are looking for a candidate with a positive attitude and an open mind. Internal Customer Service experience, preferably with HR area, is what we would also welcome.

Furthermore, you:

  • Understand Global HR processes and want to develop in HR area (experience in HR SSC would be an asset)
  • Have an experience in Customer Service experience or relevan HR areas (will be an asset)
  • Are fluent in English – written and verbal
  • Can work in a fast changing environment of HR processes and HR tools to support business in performing their daily tasks
  • Taking an active part in anchoring knowledge for relevant HR processes
  • Can work with MS Office tools.
  • Have been working with Success Factors/SAP and other HR systems (will be an asset)
  • Are focus and quality detailed
  • Are capable of building positive relationships and manage stakeholders
  • Understand concept of Business & organisational structures


Have you ever heard that you are the change?
Now you know


Are you looking for something more than material benefits in your professional life?
Now you have found


Regardless of which department you work in -
Your creativity leads us to innovation.

Your future colleagues from HR department describe these generally:

Flexible working hours
Professional career development
Great Atmosphere
Respectful scandinavian culture
No dress code zone
Lack of stress at work
Tens of benefits
Space for self-reliance

We are Arla GSS and we deal with business the Scandinavian way.

You most likely associate us with brands like Arla Apetina, Lurpak or Castello. We are part of the global Arla Foods group employing 19,000 people worldwide and delivering 25 trillion glasses of milk a year. That being said… At our office in Gdańsk Wrzeszcz we do not produce butter or cheese, nor do we conduct milk quality assessment. We are a Global Shared Services Center.


  • iconAdministration, Human Resources, Customer Service, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

Company profile

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