Bringing smiles is what we do at TTEC… for you and the customer as a Sales Representative - German-English – working in Cairo, Egypt, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
TTEC is expanding its sales operations in Egypt and would appreciate your thoughts about this expansion. In addition to applying online, please also complete this short survey.

What You’ll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current products, you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Bring your passion and experience in goal setting and negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Effectively handle calls from existing customers while identifying and handling all sale opportunities start to close

What You Bring to the Role

• Business to business sales experience
• Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level
• Great written and verbal communication skills in German-English
• Computer experience

What You Can Expect

• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching
• And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you
• Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.