Collections Junior Analyst
Collections Junior Analyst with French
What will you do:
- Collect due receivables according to procedures
- Influence customers, negotiate and build business relationships
- Cooperate with internal departments (finance and sales teams)
- Handle emails & outgoing phone calls (external customers and internally to account managers)
- Accounts reconciliation and allocation of incoming payments
- Collect and recover customer receivables and debt.
- Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.
- Fluent English (B2+/C1)
- Fluent French (B2 level minimum)
- Preferable experience in Customer Service/ Call Center/ O2C Collections
- Communication and negotiation skills
- Ability to work under time pressure
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
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provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
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