GTN Analyst
with Spanish
GTN Analyst with Spanish
What will you do:
- Calculating rebate amounts
- Processing rebate payments in a timely and accurate manner
- Maintaining good relationship with customers
- Preparing regular and ad hoc rebate payment reports
- Solving customer disputes and replying to ad hoc requests
- Cooperating with other departments in order to execute correctly the rebates process
- Participating in all necessary operational online meetings
- Documenting processed rebates and solved disputes in an organized manner
- Updating all operational trackers on a daily basis
What do we expect:
- Advanced communication skills in English min. B2 and Spanish min. B2
- Advanced Microsoft Excel skills
- Discipline and responsibility in executing specific process procedures
- Logical and methodical approach in solving complex issues
- Analytical thinking and the ability to proactively analyze processes for better solutions and improvements
- Strong communication and customer-facing skills
- Experience in areas related to Claims, Disputes or Data Processing would be an asset
- Availability to attend the office 2-3 times a weeks (Warsaw)
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Analytics & Reporting, BPO/SSC
English, Spanish
