For our Client, a global technology leader, we are looking for French speakers interested in the position of Customer Service Specialist.
Customer Support Specialist with French
Customer Support Specialist with French
Work place: Kraków
Ref. no 191658/7275
Responsibilities:
- daily contacting clients via phone/email using the French language,
- answering client questions according to orders statuses or delivery time,
- solving clients problems and complaints,
- close cooperation with finance and procurement departments,
- administrations and classification of queries in the SAP system.
Requirements:
- previous experience in customer service,
- very good command of French and English (min. B2),
- positive and energetic attitude to work and willingness to learn,
- knowledge of SAP system as an asset.
The offer:
- work in a rapidly growing international company,
- hybrid model of working (2 days/week of working from home),
- board benefits package (private healthcare, life insurance, multisport card),
- internal trainings.
Customer Service, Procurement, BPO/SSC
English, French
