from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

Amway Global Business Services
Enterprise Employee Information Specialist
Amway Global Business Services
location iconLocations: Kraków
level iconLevel: specialist
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:
Enterprise Employee Information Specialist

Enterprise Employee Information Specialist

Amway is a large multinational family-owned consumer goods company and the leading direct selling company worldwide. Amway offers more than 450 high-quality products and innovative solutions in the categories of nutrition, beauty, and home care exclusively through independent distributors and the own webshop. The company was founded in 1959 in Ada, United States, and operates in more than 100 countries generating revenue of 8.1 billion USD in 2022. Amway’s top-selling brands are Nutrilite™ vitamin, mineral, and dietary supplements, ARTISTRY™ skincare and color cosmetics, and eSpring™ water treatment systems.

What you’ll do:

Geographical scope: Global in given area of responsibility

  • Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal Hire-to-Retire (HtR) GBS teams
  • Workload management within area of responsibility
  • Collaborates with Digital Employee Experience Team to implement and support a consistent employee experience across geographies and practices through usage of HR Tools.
  • Collaborates with Human Capital Insights Team to implement and support People Analytics experience for dedicated stakeholders across geographies and practices through usage of HR Analytics
  • Executes the solutions for global systems audits for data accuracy and consistency
  • Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
  • Master data maintenance, errors monitoring and handling,
  • Creates and manages moderately complex reports on ad-hoc and regular basis
  • Handling customer queries related to area of responsibility
  • Handles escalations for moderately complex employee queries
  • Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
  • Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
  • Demonstrates independently technical proficiency and working knowledge of standard practices, procedures and systems
  • Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
  • Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
  • Updates operating documentation and Knowledge Management articles for HR systems support
  • Plays a focal point role for specific HR systems sub-process
  • Independently resolves moderately complex problems
  • Leads projects under supervision


  • Requires basic working knowledge of principles and practices of area of specialty
  • Develops proficiency in area of specialty through practical experience
  • Develops solutions to a variety of routine technical problems of limited scope using application of basic technical principles, theories and concepts
  • Work mostly focused on tasks, with supporting role on technical projects and programs
  • Work direction given in tasks, following detailed instructions with review of work by peers or upline and reliance on upline for problem resolution
What you’ll need:
  • Working knowledge and working experience in HRIS tools and People Analytics is required
  • Experience with SuccessFactors, Workday, SAP HR, ServiceNow, Visier, Tableau and application support delivery from SSC is additional benefit
  • Experience with Digital Employee Experience, SaaS products and services is additional benefit
  • Experience with Data Mining, Predictive Analytics, Digital Employee Experience, SaaS products and services is additional benefit
  • Overall knowledge of Cloud technologies
  • Have strong customer focus
  • A "driver" personality - constantly pushing toward clarity and delivery
  • Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
  • High level of attention to detail and accuracy
  • Interacting with/leading cross-functional teams to achieve defined objectives through consulting and positive interaction with culturally diverse team members, external partners and clients
  • Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure
  • Strong organization skills and ability to effectively prioritize
  • Ability to collect, analyze and translate the HR business needs into application functionalities and other way: HRIS functionalities into HR business language
  • Good communication skills
  • Ability to solve problems and challenge status-quo
  • Strong work ethic and ability to work flexible hours based on needs
  • Ability to work independently with minimal supervision
  • Analytical skills
  • Business English
  • MS Office - intermediate level
What can you expect from us?
  • Hybrid Work model (3 days from office and 2 days from home)
  • Flexible Working Hours
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Additional day off for your Birthday
  • Additional two days off per year for voluntary activities of your choice
  • Employee discount for high-quality Amway products
  • Annual Bonus depending on the yearly company and individual performance
  • Various portfolio of internal&external trainings: professional certifications, access to e-learning platform
  • Language courses co-financed by us
  • Possibility of growth inside of organization
  • International team environment
  • Relocation package for candidates outside Poland
  • Numerous company events and office initiatives
  • Family atmosphere with no formal dress-code
  • Attractive office location in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application via "Apply" button.

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."


  • iconAdministration, Analytics & Reporting, Audit, Human Resources, IT, Consulting, Customer Service
  • iconEnglish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (23)

selected offers

Career Opportunities for French Speakers
flag English, French
Risk and Compliance Junior Analyst with Greek
flag English, Greek

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!