What will you do:

• Managing collections on dedicated portfolio.
• Contacting Customers as part of the collections strategy.
• Applying payments, credits and reconciling accounts.
• Process order release according to defined timelines.
• Assessing Customers' credit check history.
• Evaluation credit exposure and risk.
• Cooperating with internal teams over accounts setup, debt issues and collections matters.
• Reporting and proactively flagging inconsistencies.
• Engagement in disputesand#39; resolution.
• Preparing refunds, write offs.
• Being compliant with protecting client data privacy.
• Recording account history and actions taken on the account.
• Accenture Client exposure in daily activities.
• Preparing weekly and monthly reports.
• Participating in monthly closing.

What do we expect:

• Fluent Italian and English language (C1 level in both speaking and writing).
• Minimum 1 year of experience in Cash Collection role.
• Collections Management skills.
• Ability to cooperate with different stakeholders.
• Resilience to stress.
• Soft skills and client centricity approach.
• Analytical thinking.
• Intermediate knowledge of Microsoft Office, especially Microsoft Excel.
• Familiarity with SAP.