• Close cooperation with AR Manager
• Supporting AR Manager with providing root cause analysis for missed KPIs, SLAs SOX controls
• Being responsible for regular reporting activities cash forecasting, flagging potential risks opportunities
• Building and maintaining long term relationships with internal and external stakeholders
• Responsible for on-time cash collections for the DACH region customers and contacting customers for past due invoices
• Performing other cash collection activities such as direct debit refund, write off process execution, overdue monitoring, preparing and sending copies of the invoices statement of the account, dunning letters
• Actively participate in governance calls
• Driving improvement projects

What we expect from you:

• Fluent German and English, B2 level required (both in speaking and writing)
• Business experience in OTC
• Strong interpersonal and communication skills
• Ability to maintain professional business contact
• Proactiveness, self-management, problem-solving approach, improvement driver
• Advanced knowledge of Microsoft Office
• General experience with ERP systems used in a multinational environment, preferable SAP