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beign your career journey with accenture

Accenture
Customer Success Mgmt Specialist with Serbian/Croatian
Accenture
location iconLocations: Warszawa
level iconLevel: specialist
Customer Success Mgmt Specialist
with Serbian/Croatian

Customer Success Mgmt Specialist with Serbian/Croatian

About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. accenture.com. 

  

In today’s business environment, growth isn’t just about building value—itand#39;s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one thatand#39;s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. 

  

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. 

The Role of the Licensing Associate LA is to provide LICENSING CONSULTANCY DEAL CONSTRUCT SUPPORT for selected Commercial Volume licensing programs as indicated by Microsoft including but not limited to
1. Enterprise Agreements EA, EAS, SCE ,
2. Open program OLP, OV, OVS
3. Microsoft Products and Services Agreement MPSA
4. New Commerce agreement CSP, MCA E .
5. OSPA China

What we expect from you:

  • In depth understanding of Microsoft Commercial VL licensing programs particularly EA, MPSA, MCA CSP

  • Knowledge and experience of Microsoft or other Cloud and Online Services solutions.

  • Experience working with understanding negotiations in licensing contracts.

  • Positive attitude Collaborative Team player.

  • Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendation.

  • Passion for working with Microsoft technology and accredited partners.

  • Experienced in establishing trusted advisor strategic consultant relationships with a wide variety of internal and external stakeholders.

  • Able to help customers make the best choices in tough macroeconomic environments.


SKILLS

  • 4 year degree preferred

  • 2-3 years of Licensing experience

  • Experience working with or selling Office 365, M365, Azure, Modern work, Biz apps preferred

  • English and Serbian/Croatian on C1 level of proficiency

What can we offer:

  • Ability to work in hybrid mode (in Warsaw, Wroclaw or Cracow office)

  • Benefits such as Multisport card, private medical care in Luxmed/Medicover, life insurance, access to MyBenefit platform, Referral Program, Employee Assistance Program,  Employee Share Purchase Plan

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.

  • Constant support and clear development path from your first day – dedicated Buddy, who will help you in adjusting to the new workplace.

  • Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including  people with lived experience of having refugee status, seeking asylum or supporting refugees.

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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