Collections Support Associate
with English
Collections Support Associate with English
What will you do:
- Building and maintaining strong relationship with customers to ensure timely cash collection.
- Managing collections related activities based on fiscal calendar requirements.
- Timely escalation of most delicate matters to necessary stakeholders.
- Managing complaints and processing corrections related to issued invoices on timely manner.
- Order management based on customer payment performance.
What we expect:
- Good communicative knowledge of English C1 and Polish Native languages
- Excellent communication and interpersonal skills
- Responsibility, accuracy ability to work analytically in a problem solving environment
- Very good knowledge of MS Office environment mainly MS Excel
- Preferably experience in customer service order to cash
- Availability to attend the office 2-3 times per week (hybrid 50x50)
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
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