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beign your career journey with accenture

Accenture
Collection Support Associate with Swedish
Accenture
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid

Collection Support Associate

with Swedish

Collection Support Associate with Swedish

As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.

What will you do  

  • Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls
  • Focus on cash collections, debt management, accounts reconciliation
  • Achieve and exceed month end and quarter end Service Level Agreements SLA s both Critical Performance Indicator CPI s Key Performance Indicators KPI s
  • Taking care of Credit refunds
  • Sharing relevant electronic documents as per customer s requests.
  • Responsible for managing blocked orders
  • Develop and maintain good relationships with the client sales teams
  • Ensure that client requests are managed within the client s system
  • Responsible for investigating and resolving customer queries
  • Works independently, with some guidance in complex situations
  • Complete daily and ad hoc reports
  • Ensure compliance with MDT collections policies and procedures

What do we expect  

  • Very good English and Swedish min. C1  
  • Initiative
  • Solution Orientation
  • Collaboration
  • Building Strong relationships
  • 1 year work experience, with experience in Collections nice to have.
  • Customer Service experience is a plus
  • Proficient English business communication skills verbal and written
  • Degree in a relevant field nice to have
  • Must be competent in Microsoft Office All Products
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish, Swedish
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (76)
  • Our employees
  • Recruitment process
  • Benefits

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