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Smith & Nephew
Sales Operations & BI Analyst with Italian
Smith & Nephew
location iconLocations: Wrocław
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid
Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.

Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.
Sales Operations & BI Analyst with Italian
Workplace: Wrocław

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Smith+Nephew is hiring Sales Operations & BI Analyst

This is a unique opportunity to become part of a dynamic team of expert support sales teams with analytics and insights. The position is part of a center of excellence supporting the commercial operations of Smith & Nephew in the areas of Sales Operations & Business Intelligence.

In this position you will provide analysis (secondary data, primary research, etc.) in order to develop in-depth commercial- and marketing insights. For that it is important to build close working relationships with Sales and Marketing leaders in the country clusters. You will be responsible to provide analysis and reports around essential KPI's and metrics, which can be input for commercial and planning activities or used for continuous improvement initiatives.

This role will support the commercial teams and focusses on the country cluster SOEUR. The position is based in Wroclaw Poland and is reporting to the Sales Operations & BI Manager, also based in Wroclaw.

Do you have the ambition, drive, energy and skills to start this new adventure with us? Contact us as soon as possible.

What will you be doing?

  • Data Analysis and Reporting:
  • Analyse sales data to identify trends, patterns, and opportunities.
  • Generate regular reports on key performance indicators for sales teams and management.
  • Provide insights and recommendations based on data analysis.
  • Sales Performance Analytics:
  • Track and analyse individual and team sales performance.
  • Evaluate the effectiveness of sales strategies and initiatives.
  • Recommend adjustments to improve overall sales performance.
  • Sales Incentive Programs:
  • Administer and track sales incentive programs.
  • Provide analysis on the effectiveness of incentive structures.
  • Recommend adjustments to incentive programs based on performance data.
  • Present results back to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences.

Sales Targeting & Forecasting:

  • Collaborate with sales teams to gather data and input for accurate sales forecasting.
  • Use historical data and market trends to create realistic sales projections.
  • Monitor actual sales performance against forecasts and analyse variances.

CRM Management:

  • Administer the Customer Relationship Management (CRM) system to ensure data accuracy.
  • Provide training and support to sales teams on CRM usage.
  • Customize CRM reports and dashboards to meet specific sales needs.

What will you need to be successful?

  • Have at least 3 years of experience working in business consulting and/or in Commercial Strategy, Marketing, and Sales Strategies areas in an advantage.
  • Familiarity with sales processes and a deep understanding of key performance indicators in a sales environment.
  • Fluent in business English and Italian (written and spoken).
  • Strong background in data analysis, with proficiency in tools such as Excel, Salesforce, or other CRM systems.
  • Excellent Communication and interpersonal skills. Ability to translate data insights into actionable recommendations.

at Smith + Nephew we offer

Private health
care | multisport
card | life
Subsidies for
trainings |
Annual bonus |
sharesave plan |
going extra
miles program
meals and fruits |
integration parties
Possibility of
remotely |
flexible working
Possibility of
growth in the life
sciences start-
up company
and courageous
zones in the
Please send your CV by apply button.


  • iconAnalytics & Reporting, Sales
  • iconEnglish, Italian
  • iconWrocław, dolnośląskie

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