Junior Collections Specialist
with Danish and English
Junior Collections Specialist with Danish and English
What will you do:
- Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls.
- Focus on cash collections, debt management, accounts reconciliation.
- Taking care of Credit refunds.
- Sharing relevant electronic documents as per customerand#39;s requests.
- Responsible for managing blocked orders.
- Develop and maintain good relationships with the client and sales teams.
- Ensure that client requests are managed within the clientand#39;s system.
- Responsible for investigating and resolving customer queries.
- Works independently, with some guidance in complex situations.
- Complete daily and ad hoc reports.
Qualifications:
- Very good English and Danish min. C1
- High communication, interpersonal, and negotiation skills
- Work experience in Collections or Customer Service area is nice to have
- Degree in a relevant field nice to have
- MS Office Excel knowledge
- Availability to work in a 50/50 hybrid mode in the Warsaw office.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
