About the role:

Supply Chain Grievance is an integral part of the EUDR Sustainability Tool Box. The Coordinator of the grievance tool should evaluate, allocate, track, monitor & report grievances. A grievance mechanism is a dedicated whistleblowing hotline that is specifically designed for the supply chain. Companies need to ensure that stakeholders/affected groups from the supply chain can report their grievances and observe human rights/environmental/governance violations. Reporting grievance mechanism KPIs will have to be included in the non-financial reporting as part of the Annual Report

Key responsibilities:

• Maintenance of the Grievance Mechanism Process.
• Manage the information-gathering process.
• Ensure communication with the local sustainability team.
• Manage the triage of grievances and coordinate the involved topic experts.
• Drive standardization by improving the grievance mechanism process.
• Report to the Head of Compliance.
• Create a KPI-driven dashboard to ensure effectiveness.
• Support investigations for Compliance, Legal, or Sustainability topics.
• Opportunities to grow in various functions including Compliance/Legal, Human Rights, Sustainability, or Internal Audit.
• Monitor and track ongoing cases.

About you:

• Master’s degree in business or law or similar field.
• Project management skills.
• Experience in stakeholder management.
• 2-5 years of solid experience in process/ project mgmt.
• Experience in Compliance/Sustainability is also an advantage.
• Data-driven mindset is a plus.
• Knowledge about sustainability or investigation skills is also a plus.
• Experience in project management and controlling.
• Ability to work closely with large and complex remote teams, without hierarchical authority.
• Excellent verbal and written communication in at least English, German, or French is also an advantage.
• Well-organized and structured.
• Strong communication skills.

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Lunch card to be used for groceries and restaurants.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Cafeteria Program as a part of Social Fund.
• Group life insurance.
• Hybrid working model: min. 8 days in the office a month.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Free consultation with a lawyer once a quarter.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
• And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
• Daily delivery of fresh fruits and veggies to the office.
• You can purchase our sweet products with a special discount.
• Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
• Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.