Customer Success Management Analyst
with Polish
Customer Success Management Analyst with Polish
THE WORK:
- Secure new customer wins for Microsoft Cloud Maximize up sell and cross sell opportunities collaborating with Sales Agent.
- Present Microsoft s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud based solutions
- Provide technical product overview and insights pertinent to customer need and usage scenarios.
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
- Position competitive offerings and solutions in the context of customer needs and experiences.
- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought.
- Demonstrate aspects of the technical and business solution to customers over Teams Skype for Business.
- Execute quick technical feasibility assessments and proposal developments for the customers identified solutions.
- Develop a Level 300 knowledge of Microsoft s Cloud offerings and leverage all training resources.
- Act as the key technical contact for the SMB Vendor Tele team with potential customers.
- Conduct group and one on one trainings across the Center on subjects of expertise.
- Meet and exceed team level monthly, quarterly and annual targets for net new revenue and sales pipeline, as well as operational metrics.
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor.
Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU?
- Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.
HERE’S WHAT YOU’LL NEED:
- Minimum of 1 year experience in sales
- Language(s) Required: Polish and English - minimum level C1 required.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand#39;t meet all requirements. If you believe you possess all necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace